Meet
Elle
Your AI Expert for Hands-on Professionals
Elle is an AI-powered knowledge access tool for Salesforce with patent-pending visual intelligence that helps service teams solve problems in seconds.
Take hidden knowledge from your complex visuals and drawings, and make them easier for everyone to use.
Built for Salesforce.
Perfect for the field.
Stop searching.
Start solving.
Elle turns your technical documentation into instant expertise.
Elle,
Can you help me explain to my customer why they should consider upgrading their control system?
Sure, here's a compelling pitch for upgrading to the premium control package:
'Based on your current MultiZone 5000 system, upgrading to the premium control package would provide 3 key benefits:
- Energy Savings: The advanced zoning controls typically reduce energy costs by 15-20%, potentially saving about $1,800 annually for a building of this size.
- Comfort Improvement: The variable capacity and smart zoning ensure consistent temperatures throughout the building, eliminating hot and cold spots that affect productivity
- Remote Management: You'll gain the ability to monitor and adjust your system from anywhere, receive proactive maintenance alerts, and avoid costly emergency service calls.
The upgrade typically pays for itself in less than 2 years through energy savings alone, while extending the life of your existing equipment by reducing wear and tear.
They want it!
Do we have the premium control upgrade kit in stock? I need the part number.
Congrats on the sale! And yes, the premium control upgrade kit for the MultiZone 5000 is in stock. The part number is PC-5000-PRO.
We currently have 7 units available at the main warehouse and 2 units at the north branch location.
The current price is $1,875 per kit, and it can be delivered to your location by tomorrow morning.
Perfect, please place the order.
Your teams can do more with Elle
Our powerful AI tool helps you transform how your team works. Elle can read diagrams, schematics, and technical drawings that other AI tools can't. Elle sees and understands the visual info your teams use every day in the field.
Cut Resolution Times By 76%
Get answers way faster. Cut wait times while still giving the right info every time.
Boost First-Time Fix Rates By 65%
No more return trips to fix the same problem. Your techs get the right answers right away.
Retrofit Parts With Confidence
Quickly see which parts work with old and new products, without guessing or wasting money.
Expertise Across Product Lines
Help your teams fix any product with the same confidence as veterans, even ones they don't normally work on.
Increase Case Deflection
Your front-line team can fix complex issues without waiting for busy experts
Identify Upsell and Cross-Sell Opportunities
Spot chances to offer more products and services during every customer visit
"When we saw Elle extract expertise from our most complex visual diagrams, our first response was 'Holy Schneikes, That's amazing!'"
Marketing Director, Manufacturing Company
Where Elle Excels
Elle's visual intelligence transforms how service teams access technical knowledge. While other AI solutions struggle with diagrams and schematics, Elle sees and interprets the visual information your teams rely on every day in the field.
Customer needs a replacement seal assembly for their Grundfos CRE 15-3 pump but can't identify the correct part number from their unit. The serial number on the pump is P3-0216-MA-N. Can you help identify the correct seal kit?
Based on the Grundfos CRE 15-3 pump with serial P3-0216-MA-N, I can determine the appropriate seal kit:
This pump uses a Type C shaft seal assembly based on the "MA" code in the serial number. Looking at the exploded diagram (referencing section 93 in the parts manual), the correct seal kit is Kit #96488950.
The kit contains:
- Primary mechanical seal (part #105)
- Secondary seal (part #107)
- Shaft O-ring (part #111A)
- Seat O-ring (part #111B)
- Ceramic seat (part #103)
This is a BQQE seal variant (B=Rubber Bellows, Q=Silicon Carbide, Q=Silicon Carbide, E=EPDM) which is appropriate for standard water applications up to 230°F. Note that position #104 in the diagram shows the proper orientation during installation.
Customer says they have a custom pump with titanium components. Would that change which seal kit they need?
Yes, the titanium component version requires a different seal kit. For the Grundfos CRE 15-3 with titanium components (indicated by the "N" suffix in your serial number P3-0216-MA-N):
You'll need the titanium-compatible seal kit #96488955 instead.
This specialized kit features:
- TiC-coated seal faces (titanium carbide) shown as part #105-T in the diagram
- Modified elastomers compatible with titanium components (FFKM instead of EPDM)
- Titanium retaining hardware (parts #108T and #110T)
The titanium variant is shown on page 87 of the parts manual in the "Special Materials" section. This kit costs approximately 40% more than the standard kit but is required to prevent galvanic corrosion between the seal components and the titanium parts in the pump.
This seal kit is currently in stock at the central warehouse, can I place an order for the customer?
How it works
Visual intelligence made simple with a Simple 3-Step Process
Works with Salesforce
Elle integrates seamlessly with your Salesforce environment, no complex setup required.
Connects to Your Visual Documentation
Elle works with your existing technical diagrams and schematics right where they are – no migration needed.
Delivers Visual Understanding
Ask about complex diagrams and get precise answers with visual highlights showing exactly what Elle interprets.
Connect to Your Technical Documentation
Elle works with your existing documents right where they are – No integration needed.
Ask Questions in Plain Language
Ask anything about your technical content, even complex queries about diagrams and schematics.
Get Expert-Level Answers Instantly
Elle delivers accurate answers in seconds, with visual highlights showing exactly where the information came from.
Real Results You Can Count On
$350-500
No more costly repeat visits
Saved per Service Call
76%
Faster Answers
From hours to just minutes
$2M+
Annual Savings
For enterprise companies
40%
Faster Learning
New techs work like pros right away
Elle helps hands-on industries
Salesforce + Elle
Get expert answers right in the tools you use now
Agentforce + Elle
24/7 service with your complex visuals
Company Systems + Elle
Connect manuals with work data for better answers
Knowledge Bases + Elle
Turn simple searches into helpful conversations
Other AI Tools + Elle
Add special technical and visual understanding to your current AI
Built on Trust
With fail-safe protocols in every layer of design
Elle is designed with security and reliability as core principles, not afterthoughts. Our approach ensures your organization's information remains protected while delivering the expertise your teams need.
Role-Level Visibility
Role-based access ensures proper information sharing across your organization
Answer Accuracy
Visual intelligence that truly understands context for reliable, business-relevant responses
Secure Architecture
Componentized design ensures data safety and future compatibility with emerging technologies
Data Privacy
Your information always stays protected with enterprise-grade security protocols
Ready to make your team stronger?
Join teams who've cut support times by 76% while improving accuracy.
Contact us at info@meetelle.ai.
Start working with Elle today
Try Elle With Your Documents
- See Elle master your most complex documents
- No risk, and use free for 60 days
- Get a personalized walkthrough with our team
- No commitment
Get Elle for Your Organization
- Annual license for your entire company
- Unlimited users and questions
- Full implementation and support included
- Simple, predictable pricing